Salesforce.com released an update to Chatter today that is designed specifically for mobile devices and represents the company's next generation CRM platform. Chatter, the company's activity stream service that it launched in 2010, now has the capability for a customer to access records, edit them and take action on an account, all from a mobile device. It essentially brings CRM to the customer's mobile phone, iPad or tablet.
Source: http://feedproxy.google.com/~r/Techcrunch/~3/SsEnq6mRvnI/
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